[{"_1":2,"_179":-5,"_180":-5},"loaderData",{"_3":4,"_21":22,"_171":172},"root",{"_5":6,"_7":8,"_9":10,"_11":12,"_13":14,"_15":16,"_17":18,"_19":20},"env","prod","version","1.340.2","locale","en-ca","brandSlug","haleon","basicLayout",false,"googleTagManagerId","GTM-5P2LSPXT","datadogApplicationId","b1db67af-ccbf-4364-b145-e17f708b4250","datadogClientToken","pub999c53c0bf3f4b7dea5a65e6d49ce87f","routes/($locale)",{"_9":10,"_11":12,"_23":24,"_25":-7,"_26":27,"_28":29,"_166":129,"_13":14,"_167":129,"_168":14,"_169":-7,"_170":-7},"brandName","Haleon","subBrandSlug","surveyUrl","https://survey.haleon.com/help-center-{locale}","topics",[30,85,99,124,146,160],{"_31":32,"_33":34,"_35":36,"_37":38,"_39":14,"_40":14,"_41":14,"_42":14,"_43":44,"_45":14,"_46":-5,"_47":48,"_49":50,"_51":52},"title","Product availability","slug","product-availability","description","Have questions about the availability of a specific product? Need tips on what to do if your favourite product is discontinued or sold out? We're here to help!","icon","checkbox-circle-line","whereToBuy","joinHuddle","supportForHP","careers","contactReason","GeneralQuestions","restrictedContent","approvalId","order",1,"targetAudience","Consumers","articles",[53,69,77],{"_31":54,"_33":55,"_56":57,"_58":59,"_60":61,"_62":63,"_46":64,"_65":66,"_67":68},"I’ve heard that my preferred product has been discontinued","I-ve-heard-that-my-preferred-product-has-been-discontinued-CA-en","publishedDate","2025-12-22T14:08:56.000+0000","rawHtml","

We strive to provide a wide range of products to meet the diverse needs of our consumers. However, there may be times when certain products are discontinued.  

If your preferred product has been discontinued, we encourage you to explore the brand website or speak with a healthcare professional or pharmacist to check if there are any alternative products you may be interested in.  

Why products are discontinued 

 Product discontinuation is a common occurrence in the consumer goods industry and is not unique to Haleon. There are several reasons why a product might be discontinued: 

Market demand: If a product isn't selling as well as expected, it may be discontinued to make way for new or more popular products. 
Supply chain:  Sometimes, challenges with the availability or viability of required ingredients for manufacturing a product result in the product’s discontinuation.
Regulatory changes: Changes in regulations or standards can sometimes make the production of a product unfeasible.
Innovation: At Haleon, we are constantly innovating and improving our product line. Sometimes, this means discontinuing an older product to make way for a new and improved version.

","summary","We sometimes discontinue products for a variety of reasons. If your favourite product has been discontinued, we suggest checking our brand websites for similar products you may be interested in.","keywords","availability, stock issues, sold out, product discontinued, discontinued products, Product discontinuation","LGCS0004495","articleId","ka0bO0000004uMzQAI","priority",4,{"_31":70,"_33":71,"_56":72,"_58":73,"_60":74,"_62":75,"_46":64,"_65":76,"_67":68},"How can I check availability for my preferred product?","How-can-I-check-availability-for-my-preferred-product-CA-en","2025-12-22T14:00:44.000+0000","

We are committed to ensuring that our range of products are readily available for our consumers. However, certain products might become out of stock due to unanticipated demand, affecting product availability.  

What should I do if a product is sold out? 

If you find that a product is sold out, we encourage you to check back regularly as we work diligently to restock our products with our retailer partners. You may also wish to explore alternative retailers.

What should I do if I can no longer find a particular product?  

From time to time, we may discontinue certain products. You can find out more about discontinued products here.

","","availability, stock issues, sold out, out of stock, product availability, out of stock products, product out of stock, sold out product, product sold out","ka0bO0000004uLNQAY",{"_31":78,"_33":79,"_56":80,"_58":81,"_60":82,"_62":83,"_46":64,"_65":84,"_67":68},"As a consumer, can I get product samples?","As-a-consumer-can-I-get-product-samples-CA-en","2025-12-22T07:53:27.000+0000","

We do not provide product samples directly to consumers. However, your local retailer or pharmacy where our products are available might offer promotional deals or individual packs for trial purposes.   

Thank you for your interest in our products.  

","We currently do not provide samples to consumers. We encourage you to visit your local retailer or pharmacy where our products are available. Often, these outlets offer promotional deals or smaller pack sizes for trial purposes.","Samples, samples request, try, product samples, request for samples, how to get free sample products, free product samples","ka0bO0000004lgHQAQ",{"_31":86,"_33":87,"_35":88,"_37":89,"_39":14,"_40":14,"_41":14,"_42":14,"_43":90,"_45":14,"_46":-5,"_47":91,"_49":50,"_51":92},"Privacy requests","privacy-requests","Find out about the specific steps for managing requests relating to your personal data at Haleon. We take your privacy seriously.","shield-check-line","PrivacyRequests",2,[93],{"_31":94,"_33":95,"_56":80,"_58":96,"_60":74,"_62":97,"_46":64,"_65":98,"_67":91},"How can I manage my personal data?","How-can-I-manage-my-personal-data-CA-en","

At Haleon, we understand that privacy is important to you and we are committed to treating your personal information with care and integrity.

You can visit our privacy website using the link below to review our Privacy Principles and to find our contact details so that you can highlight any concerns or exercise your rights:

https://www.privacy.haleon.com/en-ca/

If you want to exercise your rights, have any questions about this privacy notice, need more information or would like to raise a concern, please contact our privacy team here. 

","IRR, Individual Rights Request, Privacy, subscribe, unsubscribe, remove, mailing, delete, anonymize, data management","ka0bO0000004qJNQAY",{"_31":100,"_33":101,"_35":102,"_37":103,"_39":14,"_40":14,"_41":14,"_42":14,"_43":104,"_45":14,"_46":-5,"_47":105,"_49":106,"_51":107},"Wholesaler / Supplier inquiries","wholesaler-supplier-inquiries","Interested in doing business with Haleon? Whether you're interested in supplying goods and services to Haleon, or purchasing our products as a wholesaler, all the information you need is available here.","store-2-line","WholesalerSupplierInquiries",3,"Others",[108,116],{"_31":109,"_33":110,"_56":111,"_58":112,"_60":113,"_62":114,"_46":64,"_65":115,"_67":68},"How can I become a wholesaler for Haleon products?","How-can-I-become-a-wholesaler-for-Haleon-products-CA-en","2025-12-22T14:12:09.000+0000","

Currently, Haleon is not actively signing up new wholesalers or distributors in your country.

As a consumer, can I purchase Haleon products in bulk? 

We do not offer bulk purchasing of our products to consumers. 

","We are not currently signing up any new wholesalers","wholesale, distributor, supplier, Wholesale account, Wholesale Pricing, Become a wholesaler","ka0bO0000004uObQAI",{"_31":117,"_33":118,"_56":119,"_58":120,"_60":121,"_62":122,"_46":64,"_65":123,"_67":68},"I would like to become a service or product supplier for Haleon","I-would-like-to-become-a-service-or-product-supplier-for-Haleon-CA-en","2025-12-22T14:11:07.000+0000","

Becoming a service or product supplier for Haleon

Becoming a supplier for Haleon, a global leader in consumer healthcare, is a rewarding opportunity that offers the potential for growth, collaboration, and global exposure.  

You can learn more about our brands here: https://www.haleon.com/our-brands  

Step 1: Understand Haleon's values and expectations 

Before initiating the process, it's crucial to understand Haleon's commitment to quality, safety, and sustainability. Haleon seeks suppliers who share these values and can consistently deliver high-quality products and services. 

Step 2: Register your interest by sending an email to procurement.enquiries@haleon.com  

To submit your interest to become a Haleon products or goods supplier, please send an email to procurement.enquiries@haleon.com and provide the following information in your email: 

Company Name 
Company Overview & Profile, Geography or Market covered. 
Products and/or services offered and spend category/commodities details. 
Company URL 
Key Contact Details (Email ID & Phone)

Please note that if you do not include the above information in your email, your interest will not be considered. 

Step 3: Await feedback 

Once you've submitted your registration form, the Haleon procurement team will review your application. If your company meets Haleon's requirements, the team will reach out to you for further discussions. 

Step 4: Establish the partnership 

If your application is successful, you'll enter into a supplier agreement with Haleon. This agreement will outline the terms and conditions of your partnership, including quality standards, delivery schedules, and payment terms.

","To learn more about becoming a Haleon supplier, please visit our dedicated website https://supplier.haleon.com/","Supplier, procurement, partnership, collaboration, product supplier, good supplier","ka0bO0000004spqQAA",{"_31":125,"_33":126,"_35":127,"_37":128,"_39":14,"_40":14,"_41":129,"_42":14,"_43":130,"_45":129,"_46":-5,"_47":68,"_49":106,"_51":131},"Healthcare professionals inquiries","healthcare-professionals-inquiries","Are you a healthcare professional and need assistance with common inquiries? Want to learn more about how to contact a Haleon representative or request a sample? We’re here to provide you with specific instructions.","health-book-line",true,"HealthcareInquiries",[132,139],{"_31":133,"_33":134,"_56":80,"_58":135,"_60":136,"_62":83,"_46":64,"_65":137,"_67":138},"As a healthcare professional, how can I request product samples?","As-a-healthcare-professional-how-can-I-request-product-samples-CA-en","

As a healthcare professional, you can request samples through our dedicated platform, Haleon Health Partner. 

To request samples, you will first need to register to Haleon Health Partner. Once your registration has been approved, navigate to the tab “Request samples” and fill the form to request your product samples. Please note that while we work hard to restock our sample inventory as quickly as possible, our free product samples are in high demand and are subject to availability and eligibility requirements. 

Haleon Health Partner serves as a comprehensive resource centre, offering in-depth information about our wide range of health and wellness products. Here, you can access detailed product specifications, the latest research findings, and clinical studies related to our products. Please note that access to Haleon Health Partner is exclusive to verified healthcare professionals.  

We invite you to explore Haleon Health Partner and make full use of this valuable resource in your practice.

","As a healthcare professional, you can request samples through our dedicated platform, Haleon Health Partner.","ka0bO0000004lmjQAA",5,{"_31":140,"_33":141,"_56":80,"_58":142,"_60":143,"_62":144,"_46":64,"_65":145,"_67":68},"I am waiting for my registration on the Haleon Health Partner website to be verified.","I-am-waiting-for-my-registration-on-the-Haleon-Health-Partner-website-to-be-verified-CA-en","

If you have registered on the Haleon Health Partner website, you can rest assured we are working hard to validate your registration as fast as possible. However, our manual process to fully validate your account can take time.   

Please avoid making any additional updates to your profile during this time, as it will reset your position in the queue.  

Once processed, we'll send you an email confirmation. We appreciate your patience. 

If you have any further questions, you can review the frequently asked questions for registration on Haleon HealthPartner here. 

Haleon Health Partner is a platform to facilitate our relationships with healthcare professionals for various brands our products. 

","Our process is manual and can take a few days. Please avoid updating your profile during this time, as it will reset your position in the queue.","Representative, rep, request, register, wait, approval, awaiting, time","ka0bO0000004loLQAQ",{"_31":147,"_33":148,"_35":149,"_37":150,"_39":14,"_40":14,"_41":14,"_42":14,"_43":151,"_45":14,"_46":-5,"_47":138,"_49":106,"_51":152},"Brand collaborations / Sponsorships","brand-collaborations-sponsorships","Whether you're looking to partner with us on a project or seek sponsorship, we provide guidance on the most commonly asked questions.","shake-hands-line","SponsorshipBrandCollaborations",[153],{"_31":154,"_33":155,"_56":156,"_58":157,"_60":74,"_62":158,"_46":64,"_65":159,"_67":91},"Sponsorship, donations, and becoming a healthcare influencer for Haleon","Sponsorship-donations-and-becoming-a-healthcare-influencer-for-Haleon-CA-en","2025-12-22T14:13:40.000+0000","

Sponsorships and Donations

We appreciate your interest in Haleon. Due to the high volume of requests we receive, we are currently unable to review individual requests. However, we invite you to explore our commitment to responsible business practices and community impact here: https://www.haleon.com/our-impact

Brand Collaborations/Influencers

Currently, we manage our influencer marketing efforts exclusively through agencies and are unable to review individual proposals. We value your enthusiasm and encourage you to stay connected with us for future opportunities.

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Why products are discontinued

What should I do if a product is sold out?

What should I do if I can no longer find a particular product?

As a consumer, can I purchase Haleon products in bulk?

Becoming a service or product supplier for Haleon

Step 1: Understand Haleon's values and expectations

Step 2: Register your interest by sending an email to procurement.enquiries@haleon.com

Step 3: Await feedback

Step 4: Establish the partnership

Sponsorships and Donations

Brand Collaborations/Influencers

Why products are discontinued 

What should I do if a product is sold out? 

What should I do if I can no longer find a particular product?  

As a consumer, can I purchase Haleon products in bulk? 

Step 1: Understand Haleon's values and expectations 

Step 2: Register your interest by sending an email to procurement.enquiries@haleon.com  

Step 3: Await feedback 

Step 4: Establish the partnership 

We are here to help you

We are here to help you

Privacy requests

How can I manage my personal data?